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Slate

Privacy Policy

Last Updated: [Insert Date]

Slate ("we", "our", "us") operates as a digital marketing and optimization agency providing AEO (App Experience Optimization) and GEO (Local SEO & Marketing) services to businesses ("clients", "you"). This Privacy Policy explains how we collect, use, disclose, and protect your personal and business information when you visit our website, communicate with us, or use our services.

1. Information We Collect

We collect information to provide better services to our clients. This may include:

a. Information You Provide Directly

  • Contact details (name, email address, phone number, company name, job title)

  • Business details necessary for service execution (website URLs, app details, keywords, analytics access, etc.)

  • Billing and payment details for invoicing and transactions

  • Communications through email, contact forms, or consultation calls

b. Information Collected Automatically

  • When you visit our website or digital platforms, we may collect:

  • IP address, browser type, and device information

  • Website usage data (pages visited, time spent, referral links)

  • Cookies and similar technologies to enhance your browsing experience

c. Third-Party Data

We may receive data from:

  • Publicly available sources (e.g., business directories)

  • Third-party analytics tools (e.g., Google Analytics, App Store Connect, Search Console)

 

2. How We Use Your Information

We use collected information for purposes including:

  • Providing and improving our AEO and GEO services

  • Communicating with you about projects, proposals, or updates

  • Sending invoices, payment reminders, or service reports

  • Conducting analytics and performance tracking

  • Marketing our services (only with your consent)

  • Complying with legal and regulatory obligations

 

3. Legal Basis for Processing (for EU/UK Clients)

If you are located in the European Economic Area (EEA) or the UK, our processing of personal data is based on:

  • Contractual necessity (to perform our services)

  • Legitimate interests (to operate and improve our business)

  • Consent (for marketing or analytics cookies)

  • Legal obligation (to comply with applicable laws)

 

4. Sharing of Information

We do not sell, rent, or trade your personal data.
We may share information with:

  • Trusted service providers (e.g., payment processors, analytics platforms, hosting providers) who assist in delivering our services

  • Business partners under confidentiality agreements

  • Legal authorities, when required by law or to protect our rights

All third parties are required to handle your information securely and only for authorized purposes.

 

5. Data Retention

We retain personal and project data only as long as necessary:

  • To fulfill the purposes outlined in this policy

  • To comply with accounting or legal obligations

  • To resolve disputes and enforce agreements

Upon request, we can delete or anonymize your data, unless retention is required by law.

 

6. Data Security

We employ administrative, technical, and physical safeguards to protect your data against unauthorized access, alteration, disclosure, or destruction.
However, no online platform is completely secure, and we cannot guarantee absolute security.

 

7. Your Rights

Depending on your location, you may have the right to:

  • Access and obtain a copy of your personal data

  • Request correction or deletion of your data

  • Withdraw consent at any time (where applicable)

  • Object to processing or request data portability

To exercise your rights, please contact us at chirag@slate-agency.com.

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8. Cookies and Tracking Technologies

Our website may use cookies, pixels, or similar tools for analytics and service improvement.
You can modify your browser settings to refuse cookies, but some site features may not function properly.

 

9. Links to Other Websites

Our website or communications may contain links to third-party sites. We are not responsible for their privacy practices or content. Please review their respective privacy policies.

 

10. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with the revised date. Continued use of our services constitutes acceptance of the updated policy.

 

11. Contact Us

For any privacy-related queries, requests, or concerns, please contact:

Slate
Email: chirag@slate-agency.com
Website: slate-agency.com
Location: India

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